Customer Service Representative
3.
1 Gary, IN Gary, IN Full-time Full-time $19.
98 - $23.
50 an hour $19.
98 - $23.
50 an hour 1 day ago 1 day ago 1 day ago We are looking for a Customer-oriented Service Representative.
A Customer Service representative, or CSR, will act as a liaison, provide product/services information and resolve any issues that our customer accounts might face with accuracy and efficiency.
We are looking for someone genuinely excited to help customers.
Someone who is patient, empathetic, and loves to talk! Customer Service Representatives must be able to problem-solve rationally and calmly.
They are confident at troubleshooting and investigate if they don't have enough information to resolve customer concerns.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities Manage large amounts of incoming calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives and follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements Proven customer support experience or experience as a client service representative Proficient with Microsoft Office Excellent typing and data entry skills is a must Must be able to type minimum 60 WPM Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma or equivalent Experience in the waste industry is a plus Job Type:
Full-time Pay:
$19.
98 - $23.
50 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance On-the-job training Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to Relocate:
Gary, IN 46406:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
1 Gary, IN Gary, IN Full-time Full-time $19.
98 - $23.
50 an hour $19.
98 - $23.
50 an hour 1 day ago 1 day ago 1 day ago We are looking for a Customer-oriented Service Representative.
A Customer Service representative, or CSR, will act as a liaison, provide product/services information and resolve any issues that our customer accounts might face with accuracy and efficiency.
We are looking for someone genuinely excited to help customers.
Someone who is patient, empathetic, and loves to talk! Customer Service Representatives must be able to problem-solve rationally and calmly.
They are confident at troubleshooting and investigate if they don't have enough information to resolve customer concerns.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities Manage large amounts of incoming calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives and follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements Proven customer support experience or experience as a client service representative Proficient with Microsoft Office Excellent typing and data entry skills is a must Must be able to type minimum 60 WPM Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma or equivalent Experience in the waste industry is a plus Job Type:
Full-time Pay:
$19.
98 - $23.
50 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance On-the-job training Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to Relocate:
Gary, IN 46406:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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